IT setup & security

Windows setup & antivirus protection.

New computers configured properly and protected from day one, for a single machine or a full office.

Payment made easy: 50% deposit via M-Pesa, Tigo Pesa or Airtel Money to start, balance on delivery. Installment plans available on projects over TSh 1,000,000, ask us. USD invoices are available for NGOs and international clients.

Windows Setup

Fresh installation, updates, essential software, and configuration for new or reset computers.

From TSh 35,000/device

Typical turnaround: same day

Bulk pricing for offices of 5+ devices

Book setup

Antivirus & Security

Licensed antivirus installation and configuration, with basic hardening against common threats.

From TSh 25,000/device

Typical turnaround: same day

Annual license cost billed separately

Secure my devices

Ongoing IT Support

A monthly retainer covering device troubleshooting, updates, and remote support for your office.

From TSh 150,000/month

Response time: same business day

Up to 5 devices · 6 to 15 devices from TSh 300,000/month · billed monthly

Ask about IT support

We used to lose a day every time a laptop acted up. Now we just message Digidocs Official and it gets sorted remotely, usually the same day.
Ibrahim Suleiman, Clinic Administrator

How it works

A simple, three-step process

Assess devices

We check what's currently installed, what's missing, and what's putting your devices at risk.

Set up & secure

We install Windows updates, essential software, and licensed antivirus on every device.

Support ongoing

Optional monthly retainer covers troubleshooting, updates, and remote support as issues come up.

Scope at a glance

What's included, and what we need from you

Included

Windows installation and configuration, with updates applied
Antivirus installed and checked on every device
A handover note listing what was set up on each device

Before we start

A list of devices and the people who use them
Original software licences, or a note that you need them supplied
Licence and antivirus subscription fees are billed separately

Common questions

FAQ

Will my files be safe during setup?

We agree with you what needs backing up before any reinstall, so nothing is lost without your say-so.

Do you come to our office, or is this remote?

Initial setup is usually on-site in Dar es Salaam; ongoing support can be remote or on-site depending on the issue.

Which antivirus do you install?

We recommend a licensed antivirus suited to your budget and device count during the assessment call.